It’s our goal to ship products within two business days. Often, we ship the next business day depending on when you placed your order.
The time the product takes to get to you, of course, depends on the shipping method you choose. USPS first class and retail ground typically take between 2-8 days for delivery in the continental US once they’re shipped. USPS Priority Mail typically takes 1-3 days for delivery once shipped.
International packages may take up to three weeks to arrive, depending on your location.
We use various shipping methods. Most often we use USPS First Class or Parcel Select for standard shipping. We might also use USPS Priority Mail for standard depending on the item weight and shipping costs. For expedited shipping, we most commonly use USPS Priority Mail. However, our cart shows the least expensive option for standard and expedited methods.
Shipping costs are shown in your shopping bag based on the shipping location and are calculated from the sender’s zip code of 98370. Virtual/downloadable items, of course, do not incur a shipping cost.
We ship in the continental United States and we do ship internationally to most locations. We do not ship to Cuba, Iran, North Korea, Ukraine, Sierra Leone, Palestinian Territories, Myanmar, Crimea Ukraine, Liberia, Lebanon, Sudan, Iraq, Afghanistan, Nigeria, Kyrgyzstan, Ghana, Kazakhstan.
There are some high-value or large products for which we might disable international shipping, however.
You’ll get an automated email with a tracking code when your shipping label has been printed. The tracking number will show in your account for reference.
We do not offer refunds for shipping or return costs except in the case that an item was lost or damaged in transit or you received the wrong item. When your return request is generated, our system automatically generates a return label that you can download and print. The method for this label is USPS Parcel Select, which is generally the least expensive method for you. We’ll deduct the cost of the label from your refund unless the reason is damage or wrong item. If you don’t wish to use our shipping label, you can arrange your own return shipping — please let us know so we can cancel the shipping label.
Currently, we offer free shipping on orders in the continental US over $100 and in Washington State over $35.
Delivery of Virtual/Downloadable Products
For downloadable products such as embroidery files or SVG graphics, you may download your file(s) immediately in your account once your payment has been processed.
You can find your download in your account and re-download them at any time for the life of this shop.